Shipping Policy

Last updated: July 2026

Processing Time

All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day.

Delivery Estimates

Estimated delivery times after processing (from fulfillment partners):

United States: 7–15 business days
Canada: 10–18 business days
Europe: 15–22 business days
Rest of World: 15–25 business days

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or other factors outside our control.

Shipping Costs

Standard shipping is free on all orders.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.

Customs & Duties

International orders may be subject to customs duties, taxes, or fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping price.

Incorrect Address

Please ensure your shipping address is correct when placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to change your address, contact us as soon as possible.

Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us through our Contact page within 7 days of the expected delivery date so we can investigate and assist you.

Contact

For shipping-related questions, please reach out through our Contact page or email ifoniastore@gmail.com.